Can I shop without a member? you do not have to register to buy products from. You are asked for the necessary information for your order. The contact information you provide is used for your return due to problems that may occur in your order.

What cargo will my order come with? 

Your orders are shipped with Mng cargo.

Why is my order still pending?

Orders are checked in order during working hours. If the status of your order appears to be pending, it is queued for packaging. If all of the products you purchase have the same day shipping label, your product will be delivered to the cargo on the same day. If there is no shipping label on the same day, it will say “product is being supplied” in case of your order.

How do I get the product I'm looking for?

You can find the product you are looking for in the search section of our site.

What do you mean the same day? 

If you order until 16:00 during the week, the products with the same day shipping label are delivered to the cargo within that day and delivered to you within 1-3 working days according to your distance to Istanbul. Your orders after 16:00 will be delivered to the next day. Shipping on the same day does not mean that your products will be delivered to you on the same day.

When does my cargo arrive at the address I gave you?

Your orders are shipped by Mng cargo all over Turkey. Your order reaches you within 1-3 business days.

Can I order by phone?

Yep. Your orders are based on our Instagram account (10ay_erkekgim) on 0544 830 40 50 and you can give it over.

Do you send products abroad? 

Yep. Our product delivery abroad is made by PTT cargo.

I want to buy wholesale products, what should I do?

To obtain a wholesale product, you must contact us with our contact information.

What should I do?

You can receive your products from our contracted Mng cargo branch. To do this, in the order form, enter the name of the province, district and branch of MNG cargo branch where you want to deliver the products.

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